{"id":1177,"date":"2020-11-13T15:28:52","date_gmt":"2020-11-13T14:28:52","guid":{"rendered":"https:\/\/staging.ict-improve.nl\/?post_type=training&#038;p=1177"},"modified":"2025-09-29T15:18:04","modified_gmt":"2025-09-29T13:18:04","slug":"istqb-expert-level-test-management-module-operational-test-management","status":"publish","type":"training","link":"https:\/\/staging.ict-improve.nl\/en\/training\/istqb-expert-level-test-management-module-operational-test-management-en\/istqb-expert-level-test-management-module-operational-test-management\/","title":{"rendered":"ISTQB\u00ae Expert Level Test Management &#8211; module Operational Test Management"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Become a certified expert in test management with the ISTQB\u00ae standard<br \/>\nAfter this training, you will:<\/p>\n<p>Be able to lead the test management within an organization, project or program to identify and manage critical success factors with management commitment at CEO\/Board level<br \/>\nTake appropriate business-driven decisions on a test management strategy and create organization wide commitment and compliance based on quality KPIs<br \/>\nEvaluate the current status of the test management, propose step-wise improvements and show how these are linked to achieving business goals within the organizational context of test management (organization or project\/program)<br \/>\nEstablish a clear and effective policy for enhancing test management and testing practices, and execute it successfully in your organization<br \/>\nAnalyze specific problems with the test management and its alignment with other roles or management areas in the project\/organization, and propose effective solutions<br \/>\nManage the human aspects of test-project management, and implement change management strategies to facilitate smooth transitions and adoption<\/p>\n<p>An international standard in software testing<br \/>\nThe International Software Testing Qualification Board (ISTQB) was established in November 2002 with the aim of creating and harmonizing a global certification program for software testing. Today, the ISTQB certification scheme is fully recognized and widely adopted around the world. The ISTQB testing certification program consists of three levels:<\/p>\n<p>Foundation Level<br \/>\nAdvanced Level<br \/>\nExpert Level<\/p>\n<p>At the Expert level, you can enhance your skills in various areas. One of these areas is Test Management. This level consists of three modules: Strategic Test Management, Operational Test Management and \u00a0Managing the Test Team. If you successfully complete all modules, you can consider yourself an expert and use the official title of Certified Tester Expert Level (CTEL). This training covers the module \u2018Operational Test Management\u2019.<\/p>\n<p>Who should attend this training?<br \/>\nThe training is suitable for you if have reached an \u2018advanced\u2019 point in your career and want to develop your expertise in the field of test management.<br \/>\nRoles of participants in their organization<br \/>\nThis training is meant for:<\/p>\n<p>Those who want to become an expert.<\/p>\n<p>A test expert is someone with a broad knowledge of testing in general, and an expertise in a specific area. With expertise we mean having knowledge, expertise and skills with which you are able to direct or influence a project or organization in the design, implementation and execution of test processes. In daily practice, you are a test manager or consultant.<br \/>\nPrior knowledge or training<br \/>\nYou possess the ISTQB Advanced Test Manager Certificate.<\/p>\n<p>Structure of this training<br \/>\nWhere Foundation and Advanced level are about knowledge, comprehension, application and analysis go, the Expert level is about evaluation and creation. You follow three training days and also perform workplace assignments, based on your own case. You can instantly practice the theory.<br \/>\nCourse outline<br \/>\nManaging External Relationships<\/p>\n<p>Types of External Relationships<br \/>\nContractual Issues<br \/>\nCommunication Strategies<br \/>\nIntegrating from External Sources<br \/>\nVerifying Quality<\/p>\n<p>Creating and Building Relationships<br \/>\nProject Management Essentials<\/p>\n<p>Project Management Tasks<br \/>\nProject Risk Management<\/p>\n<p>Test Project Evaluation and Reporting<\/p>\n<p>Tracking Information<br \/>\nEvaluating and Using Information \u2013 Internal Reporting<br \/>\nSharing Information \u2013 External Reporting<br \/>\nTest Results Reporting and Interpretation<br \/>\nStatistical Quality Control Techniques<\/p>\n<p>Release Considerations<br \/>\nEvaluating Effectiveness and Efficiency<\/p>\n<p>Effectiveness, Efficiency and Satisfaction Metrics fort he Test Process<br \/>\nProject Retrospectives<\/p>\n<p>Possibilities in-house training<br \/>\nICT Improve provides this training in-house and tailored to your specific situation and needs upon request. For more information, please contact us at +31 (0)40 &#8211; 202 1803 or training@ict-improve.nl.<br \/>\nTraining information<\/p>\n<p>Location and dates: check the\u00a0training calendar<br \/>\nSchedule: 9:15 &#8211; 17:00 (three days)<br \/>\nIncludes coffee, tea, lunch and training material (including the book \u201cImproving the Test Process\u201d)<br \/>\nThree months free e-coaching<\/p>\n<p>For more information, please contact us at +31 (0)40 &#8211; 202 1803 or training@ict-improve.nl<br \/>\nICT Improve also offers bespoke in-house training tailored to your specific requirements and needs upon request<br \/>\nYour trainers are:<\/p>\n<p>Bob van de Burgt<br \/>\nBenjamin Timmermans<\/p>\n<p>noa12c2b5a-12e5-4709-a166-088134988961<\/p>\n","protected":false},"featured_media":0,"parent":1176,"menu_order":20251014,"template":"","meta":{"_acf_changed":true,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"class_list":["post-1177","training","type-training","status-publish","hentry"],"acf":{"start_date":"20251014","duration":"October 14, 28, November 11, 2025","price":"\u20ac 2509,- (\u20ac 2249,-, exam \u20ac 260,-) Excl. 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